A reader writes:
I have an employee with whom I have made every attempt to keep open lines of communication, be there for him, offer assistance, be a sounding board, etc. However he repeatedly confides in a coworker when he wants to vent about something, rather than coming to me. I end up hearing about his frustration or concerns secondhand, and sometimes his venting is misdirected or uncalled for, because he is making assumptions and building a story in his own mind without having all of the details. If he would come to me first, he would have a better feel for whether it’s something he really needs to get worked up about. When I have confronted him about this before, he has even admitted that he struggles with coming to me to vent, but he can’t explain why, and he says that it would be very difficult to change his behavior. I don’t have this issue with any other employees. They all feel comfortable coming to me about anything.
What can I do to get my employee to open up to me and to see how his current MO is negatively affecting the team?
I answer this question — and four others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.
Other questions I’m answering there today include:
- I work with my husband and we’re not allowed to show affection
- Can I speak up about my concerns about my boss’s possible replacement?
- Our board president keeps rewriting my work
- I’m not sure if my past manager will be a good reference or not
my employee keeps venting to his coworkers but won’t talk to me was originally published by Alison Green on Ask a Manager.
from Ask a Manager https://ift.tt/2vgNlOY
via IFTTT
कोई टिप्पणी नहीं: